Return Policy

All ticket sales for Gold Coast Jazz Society events are processed exclusively through Ticketmaster. Any requests for ticket refunds, exchanges, or adjustments must be submitted directly to Ticketmaster, as they manage all transactions and refund procedures for our events.

For donations made to the Gold Coast Jazz Society, any refund requests resulting from an error will be reviewed and processed as necessary. Don’t hesitate to contact our office directly if you believe a donation was made in error, and we will assist you promptly.